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Conflict Resolution Tips to De-Escalate Strong Emotions & Empower People in Housing Disputes

November 16

Join us to learn mediation and peacemaking techniques from New York Peace Institute and Community Mediation Services. We will learn effective tools to use for conflict resolution and how to best manage difficult interactions. We will also learn techniques for talking parties through strong emotions and how to empower parties with the tools to regulate their emotions to better help themselves. Come with your most difficult interactions in mind!